Update on team apparel orders
Dear Association members,
As you have undoubtedly heard already, our friends and partners at The Hockey Shop in Surrey suffered a blow this past Friday when the store caught fire and sustained major damage to their in-store inventory: http://bit.ly/2xJmvBM
The important thing to note is that no one was injured in the blaze and that they are planning on reopening ‘bigger, better and stronger’.
While the store will remain closed for the months to come, their Team Sales Department remains dedicated to service our Association’s needs. Many of the items that are part of our team order list were stored off site or requiring shipment from third parties anyway, and their decorators are standing by to apply our logos on pieces as needed. I spoke to Brad and he assures me that he and his team sales staff are commited to ensuring that we are taken care of.
Orders may not be completed in the same extraordinary turnaround time of 4 days that we have come to expect and love from the Hockey Shop, but we would still have our orders completed within a reasonal 1 1/2 to 2 week window, which is on par with the industry norm. For my team, we will continue to go through Brad. However, it is understandable and acceptable, under the current circumstance, that your team would choose to seek out a temporary alternate for your apparel needs this season. If that is the case, team managers – please email me directly at firstname.lastname@example.org and copy Tracey Smart (email@example.com) and we can arrange offline.